Store Policy
-
Acceptance of Terms: By accessing and using the Wongy's website (the "Site") or placing an order with Wongy's, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Site or placing an order.
-
Product Information: We strive to provide accurate and up-to-date information about our products on the Site. However, Wongy's does not warrant that the product descriptions, images, or other content on the Site are free from errors or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
-
Order Acceptance: All orders placed through the Site are subject to acceptance by Wongy's. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel your order after your payment has been processed, we will issue a refund to the original payment method.
-
Pricing and Payment: All prices listed on the Site are in the designated currency and exclude applicable taxes and shipping fees unless otherwise stated. Wongy's reserves the right to change prices at any time without prior notice. Payment for orders placed through the Site must be made by the provided payment methods, and payment details must be accurate and valid. Wongy's may use third-party payment processors and is not responsible for any actions or omissions of such processors.
-
Shipping and Delivery: We strive to process and ship orders promptly. However, shipping times may vary depending on the shipping method and destination. Wongy's is not responsible for any delays or damages caused by the shipping carrier. Any delivery dates provided are estimates and not guaranteed. Additional fees, such as customs duties or taxes, may apply for international orders and are the responsibility of the customer.
​
Privacy Policy
​
-
Collection of Information: Wongy's collects personal information, such as name, email address, shipping address, and payment details, for the purpose of order processing, customer service, and marketing communications. By providing this information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.
-
Use and Disclosure of Information: Wongy's uses the collected information to process and fulfill orders, communicate with customers, improve our products and services, and provide relevant marketing materials. We may share certain information with trusted third-party service providers, such as shipping companies, payment processors, and marketing platforms, solely for the purpose of carrying out the services requested.
-
Data Security: Wongy's employs reasonable security measures to protect the personal information provided to us. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for any activities conducted under your account.
-
Cookies and Tracking Technologies: The Site may use cookies and similar tracking technologies to enhance user experience, analyze trends, and gather information about user preferences. You may disable cookies in your browser settings, but this may limit certain features and functionality of the Site.
-
Third-Party Links: The Site may contain links to third-party websites or services. Wongy's is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
-
Changes to the Privacy Policy: Wongy's may update this Privacy Policy from time to time without prior notice. The revised policy will be posted on the Site, and your continued use of the Site constitutes your acceptance of the updated Privacy Policy.
​
By using the Site or placing an order with Wongy's, you acknowledge that you have read, understood, and agreed to the Terms and Conditions and Privacy Policy stated above.
Wholesale Enquiries
For wholesale enquiries and opportunities, please drop us an email at markwongvinnhowe@gmail.com. We welcome collaborations and partnerships, and we would be happy to provide you with more information about our wholesale options. We look forward to hearing from you!